Last updated: April 8, 2026

DNDShield's core ad blocking is free forever. No payment is required, so no refund applies. You can use the free plan with no account and no commitment.

All paid subscription plans come with a 14-day money-back guaranteefrom the date of purchase. If you are not satisfied:

• •Request a refund within 14 days of your initial purchase or renewal
• •Email [email protected] with your account email and reason for the refund
• •We will process your refund within 5-10 business days
• •The refund will be credited to the original payment method (via Stripe)

After 14 days, subscription payments are non-refundable. However:

• •You can cancel your subscription at any time — no questions asked
• •After cancellation, you retain access to paid features until the end of your current billing period
• •Your account automatically reverts to the free plan after the period ends
• •No further charges will be made after cancellation

Lifetime deals purchased through third-party platforms (e.g. AppSumo) are subject to the refund policy of that platform, not this policy. Please contact the platform directly for refund requests.

• •AppSumo: 60-day refund window through AppSumo's refund process
• •Other platforms: Refer to the platform's refund terms

Refunds may be denied in the following cases:

• •The account has been terminated for violating our Terms of Service
• •The refund request is made after the 14-day window (for subscriptions)
• •Evidence of abuse or fraud (e.g. repeated refund requests on new accounts)

If you want to switch from a higher plan to a lower plan (e.g. Pro to Personal), the change takes effect at the next billing cycle. No partial refund is issued for the current billing period, but you retain full access to the higher plan until it expires.

Send an email to [email protected] with:

• •Your account email address
• •The plan you purchased
• •The reason for the refund (helps us improve)

We aim to respond within 24 hours and process refunds within 5-10 business days.

Questions about refunds or billing:

• •Email: [email protected]
• •Website: Contact page